Welcome to Topmetry. Please read the following Terms & Conditions (“Terms”) carefully before using our services. By accessing or using our website and services, you agree to be bound by these Terms.
1. General Terms
Topmetry provides custom manufacturing services including CNC machining, injection molding, sheet metal fabrication, and related production solutions. All services are offered under the terms outlined in this agreement.
We reserve the right to modify these Terms at any time. Continued use of our services after any changes constitutes acceptance of the updated Terms.
2. Orders & Quotations
All orders are subject to Topmetry’s acceptance. Quotations are valid for 15 days unless otherwise specified. Prices are based on the information and designs provided by the customer and may be subject to change if specifications are updated.
Customers are responsible for ensuring the accuracy and completeness of their designs and project requirements.
3. Intellectual Property
All files, drawings, and designs provided by the customer remain their intellectual property. Topmetry will not use, reproduce, or share customer designs without express permission, except as required to fulfill manufacturing orders.
Likewise, Topmetry retains the rights to all proprietary processes, methods, and content displayed on our website or developed internally.
4. Payment Terms
Payment terms will be outlined in each quote. Orders typically require upfront payment or partial payment before production begins. We accept major payment methods including credit cards and bank transfers.
Invoices must be paid in full before shipment unless otherwise agreed upon in writing.
5. Lead Time & Delivery
Lead times provided are estimates and may vary depending on order complexity, material availability, and production capacity. We strive to meet agreed deadlines but are not liable for delays caused by circumstances beyond our control.
Shipping costs and risks are the responsibility of the customer unless otherwise specified. Risk of loss passes to the customer upon delivery to the carrier.
6. Quality & Inspection
Topmetry performs standard inspections throughout the manufacturing process to ensure parts meet specified requirements. Tolerances and specifications will follow those outlined in the approved drawings or quote.
Customers must inspect parts upon delivery. Any issues must be reported within 7 business days for resolution. We reserve the right to determine whether to replace, repair, or refund defective parts.
7. Limitation of Liability
Topmetry is not liable for indirect, incidental, or consequential damages arising from the use or inability to use our services or products, including lost profits or production delays.
Our total liability for any claim related to an order shall not exceed the amount paid by the customer for that order.
8. Cancellations & Changes
Orders may be canceled or modified only with Topmetry’s written consent. Depending on the production stage, cancellation fees may apply.
Changes to design, materials, or quantities may result in revised pricing and lead times.
9. Governing Law
These Terms are governed by and construed in accordance with the laws of China. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts in China.
10. Contact Us
If you have any questions about these Terms & Conditions, please contact us at:
Dongguan Topmetry Manufacturing Co., Ltd.
Email: info@topmetry.com
Phone: +8615992910509
Website: https://www.topmetry.com